Information We Collect

When you reach out for corporate flower arrangements or gift services, we gather information you voluntarily provide, such as your name, company name, email, phone, delivery locations, and any particular requirements for your floral needs. Payment details are collected during orders but are securely handled by our payment partners.

For corporate clients, we may also collect extra business data like company registration information, preferred delivery timelines, and budget parameters to tailor our service to your business needs.

Our site automatically collects certain technical details when you visit, such as your IP address, browser type, device details, and how you navigate the site. We use this to enhance site performance and learn how clients discover our offerings.

How We Use Your Information

We mainly use personal data to fulfill orders and deliver top-notch customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements per your specs, and keeping you informed about your service needs.

We also utilize information to enhance our offerings and the user experience of our site. This helps us identify the corporate floral services most valued by clients and how we can better support the business community in United Kingdom

Information Sharing and Disclosure

RiverCrestStudio respects your privacy and does not sell personal information to third parties. We share information only as needed to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with high seriousness and implement suitable technical and organizational measures to safeguard it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or limit the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and analogous technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings through your browser options. However, disabling certain cookies may affect how the site operates. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may contain links to third-party websites or services. This privacy policy covers only RiverCrestStudio and our website. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect updates to our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay aware of how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.